Terms of service

These terms govern the use of Karmik by a company (“Customer”) and its authorised users. [Lawyer: add parties, entity and jurisdiction.]

1. The service

Karmik provides HR, attendance, leave, payroll calculation, HR letters, mobile check-in and an optional WhatsApp HR bot.

2. Payroll and statutory figures

Payroll, PF, ESI, Professional Tax and TDS figures are calculated from the rates and rules listed in the product's payroll rules document. They are tools to help the Customer, not tax, legal or accounting advice. The Customer is responsible for reviewing payroll before paying salaries and for statutory filings (including ECR, ESI returns, TDS returns and Form 16). Export formats marked “draft” must be checked against the current government specification before upload.

3. Customer responsibilities

• Have a lawful basis and give employees any notice required before processing their data, including location and photos for check-in.
• Keep login credentials confidential and remove users who leave.
• Make sure the data entered is accurate.
• Comply with WhatsApp Business policies when connecting WhatsApp.

4. Acceptable use

No unlawful use, no attempts to access other customers' data, no reverse engineering or load testing without permission.

5. Fees

[Plan, per-employee price, billing cycle, taxes (GST), late payment, refunds.]

6. Data protection

Processing of employee personal data is governed by the Privacy policy and a data processing agreement. [Lawyer: attach DPA.]

7. Availability and support

[Target uptime, support hours and channels, maintenance windows.]

8. Liability

[Limitation of liability, exclusions, indemnities.]

9. Term and termination

The Customer can export its data and delete its company at any time from Settings. [Notice periods, effect of termination.]

10. Governing law

[Laws of India; courts of [city].]